Virtual Summit #4 for the events industry Zoom!

2nd July 2020 @ 10:00

Agenda:

9 – Kate Plowright – Empowering your sales team post furlough

9.25 – Emma Gaymer – Driving leads from your website

9.50 – Networking

10.05 – Tea and Coffee break

10.15 – Mark Peacock – Best practice in pricing for recovery

10.45 – Beth Wright – Maximising wedding sales in the current climate

11.15 – Tea and Coffee Break

11.25 – Danielle Ward - Sustainable events: A catalyst for change

11.55 – Networking

12.10 – Ashanti Bentil-Dhue – Diversity in the events industry

12.40 – Q&A Session

1pm - Finish

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#livechat Venues Part 2 - Hospitality Venues Via Zoom/Facebook Live

2nd July 2020 @ 15:30

We are delighted to bring you our second-panel discussion from Hospitality venues and representation companies.

Join us as we talk about all things hospitality, the events industry and plans for the coming months.

Our panellists for this #livechat are:

Fi Morley, Venue Director, Scottish Rugby Hospitality, BT Murrayfield Stadium

Mandy Jennings, Executive Director, Venues of Excellence

Sally Walder, General Manager, Amplify, NEC Group

Marc Lee, PSE Sales Manager, Principality Stadium Experience

Tracey Astles , Head of Sales, RA Venues, Compass Group

Be part of the conversation!

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CHS Leeds First Direct Arena, Leeds, UK

7th July 2020 @ 09:00

CHS Leeds is the Event for Event Planners, Agents, Venue Finders and EAs/PAs. Over the last 10 years, this flagship event in Leeds has been hosting outstanding hotels, venues and event suppliers as well as attracting the best event planners and buyers from around the UK.

CHS Leeds is the largest show outside of London and the most prestigious event in the MICE industry, well known as being the leader in hospitality planning and marketing. Many of the giants in the hospitality industry rely on CHS as a key part of their sales and marketing strategy.

We’ve built ourselves a solid reputation for connecting the right buyers with the right vendors and an incredible 220 exhibitors attended our last show.

BE A PART OF IT IN 2020!

To find out more information or to register: https://www.chsleeds.com/

If you need to speak to someone, contact:
Michelle Rennoldson
Email: michelle.rennoldson@chsgroupuk.com
Tel: 01904 406 325

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#VirtualStandG700 Zoom

7th July 2020 @ 12:00

7th July we should be in Leeds for another bumper CHS Exhibition. You lovely people can't come to us, so we are bringing our stand to you. We are bringing together our Stand Partners Millennium Point, Friends House, Madingley Hall and OEC SHeffield for our #VirtualStandG700. With a special guest Emma Cartmell, with an update on the next CHS event in Birningham. Come and have a chat catch up on what is happeuing with our Venue Partners and it wouldn't be a stand with out prizes! See you tomorrow!

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#Livetutorial How to get more sign ups for your event using social media Via Zoom/Facebook Live

7th July 2020 @ 15:30

Join us for a #livetutorial with Marketing and Media expert Dean Seddon, he will guide us on how to use social media to promote your events.

Dean will guide us through what are the pitfalls to avoid, what processes to put in place, will scheduling our social media help and much more.

It will definitely be a tutorial not to be missed.

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Mental Health First Aid Awareness – Adult Mental Health Aware Webclass

9th July 2020 @ 10:00

Objectives

This is an introductory four-hour session to provide an understanding of what mental health is and how to challenge stigma. You’ll gain a basic knowledge of common mental health issues, learn how to start a conversation around mental health and some strategies for looking after your own mental health and well-being.

Target Audience

The course is designed for the general adult population and teach people how to support friends, family, colleagues and community members.

Content

This course will provide an understanding of what mental health is and how to challenge stigma. You’ll gain a basic knowledge of common mental health issues, learn how to start a conversation around mental health and some strategies for looking after your own mental health and well-being.

Learning Outcomes

Raises awareness and mental health literacy − Reduces stigma around mental ill health − Boosts knowledge and confidence in dealing with mental health issues − Promotes early intervention which enables recovery

Business Benefits

A Deloitte report recently found that every £1 spent proactively on mental health brought a £5 return to the business

Our Trainer

Gavin Percy – Managing Director – Balancing Edges

Originally a Hotel operator to GM level and then a Business Development Strategist specialising in assessing and improving sales performance and sales processes to positively impact revenue – often through training, coaching and mentoring of the sales team.

For the last six years has been running his own Sales, Marketing and Training Consultancy for the Hospitality Industry – Winning Edges Consultancy Limited.

Following some Mental Health issues close to him Gavin has decided to specialise in Mental Health First Aid Training to improve attitudes to Mental Health in the workplace. This will improve morale; loyalty; productivity and employee wellbeing. Balancing Edges is an operating company within Winning Edges Consultancy Limited.

Course cost: £46.95 + VAT per delegate

Terms and Conditions

Course fees invoiced in advance directly to delegates and payable within 30 days from date of invoice or immediately if within 14 days of the course.

Cancellation by an Attendee

  • Up to 14 days prior to the course – you can cancel your place on the course and your prepaid fees can be transferred to another course.
  • Less than 14 days prior to the course – no refund, no transfer of fees to another course.

Cancellation of a Course

Unfortunately, there are times when it is necessary for us to cancel a course. We may do this up to 14 days in advance of the course, if delegate numbers are not sufficient.

If we cancel a course, we can transfer you to another course of your choice or refund you the course fee.

If you have any queries regarding the course, would like to book, or if you wish to discuss our multiple delegate packages, please contact us on 07402 30 85 64 or academy@paje-uk.com

Visit Website »

Free Webinar for HR Managers Online

9th July 2020 @ 12:00

In this free 45 minute webinar, we'll cover how mental health in the workplace is changing and how to identify the cost of poor mental health and wellbeing to businesses. We will then touch on some key considerations on how to build a well workforce that is sustainable going forward.

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#Livechat How to maximise communication for your events Via Zoom/Facebook Live

9th July 2020 @ 15:30

Join us for a #Livechat dedicated to all things Communication and PR.

We will be chatting to two communication experts, Emma Spiers, Managing Director of Ballyhoo PR and Katy Kurn, MD of Show Off Communications.

Do you have a burning comms question about how to promote your event?

This is definitely the #Livechat for you!

See you there.

Visit Website »

DW Live #20 Instagram for Business Masterclass Facebook Live on DW / DW YouTube channel

10th July 2020 @ 11:00

For our latest Delegate Wranglers Live show we are joined by Alison Curryer of Paje Venue Solutions & Consultancy / IMC Pro Solutions, with a fantastic Instagram for Business masterclass providing tips that you can easily implement into your Instagram marketing strategy to make your brand stand out from the crowd:

- creating a themed instagram account
- hashtags - making the right choices
- making the most of Instagram stories
- finding your target audience on Instagram
- going live!

We are delighted to have Alison on the show to cover all these things and much more - she'll also be answering your questions so send any into us in advance or live during the show on the 10 July.

So to tune in here’s the info:
Date: Friday 10 July
Time: 11.00am (UK Time)

Register here for FREE:
https://thedelegatewranglers.eventscase.com/attendance/event/index/37604/EN

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Big Mama Funk VIRTUAL Family Party www.facebook.com/BigMamaFunk

11th July 2020 @ 16:00

Please LIKE SHARE and ATTEND my event happening EVERY SATURDAY at 3pm GMT whilst in lockdown!

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Northstar Interact Independent Planners Digital Event

14th July 2020 @ 13:30

Northstar Meetings Group's Interact Independent Planners provides a chance for highly-qualified independent meeting planners to meet with top suppliers from across the globe for one-to-many and one-to-one virtual appointments, video-casting, networking, chatrooms, instant polling and more.

The virtual event is meant to propel the meetings industry forward as we shift our focus to recovery, and will be conducted on Northstar Meetings Group’s interactive, digital platform.

Participate in Interact Independent Planners as a premium sponsor, supplier or hosted-buyer. Generate new partnerships and secure business for the months and years ahead. Register now to join us for this July 14, 2020, virtual event.

Visit Website »

DW Live #21 - The Gamification of Online Events Facebook Live on DW / DW YouTube channel

14th July 2020 @ 13:30

In this third part of an ongoing series of discussions about events under lockdown, Neil & Dom will discuss with the DW watching audience, all things gamification:

  • What exactly is it?
  • How does it engage the audience?
  • Who can provide these services?
  • And what is the future of it? Both online and in real life events

This will also be a phone in show, so the guys are looking for anyone with any experience in this field to get in touch and you could be on the show!

So to tune in here’s the info:
Date: Tuesday 14 July
Time: 1.30pm (UK Time)

Register here for FREE:
https://thedelegatewranglers.eventscase.com/attendance/event/index/37636/EN

And we'll send you a reminder on the day!

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Eventwell Digital Summit: Panel – Online Communities And Their Support Role In The Event Industry Online BST

14th July 2020 @ 15:30

SESSION DATE & TIME
Tuesday 14 July 2020, 2.30pm – 3.15pm (BST)
9.30am – 10.15am (EDT)

SESSION PANELISTS
Helen Moon, EventWell – Moderator
Steve Abbot – Event Productions
Pauline Kwas – Female Event Planners
Lara Volochkov McCulloch – EventProfs Mastermind

SESSION AGENDA
2.30pm – Session starts
3pm – Audience Q&A
3.15pm – Session Ends

Visit Website »

Building Communities: A Conversation with Neil Thompson, Founder of The Delegate Wranglers Online

14th July 2020 @ 16:00

The 2nd episode of emc3tv is here! This new feature hosts some of the biggest and best speakers from around the world!️

Every fortnight we're going to be interviewing the change makers and rule breakers who are redefining their industry.

We’re speaking to activists, business leaders, psychologists, leadership experts, sports stars, musicians and many more - you do not want to miss this!
We’re so excited to welcome our second guest, Neil Thompson, Founder & MD of The Delegate Wranglers.

Neil founded The Delegate Wranglers in 2014, launching the community initially on Facebook and then on Instagram and other social media platforms – It has since grown incredibly but organically over the last few years and is now widely considered as the industry’s most engaged community, with current numbers standing at over 20,000 members in the UK & Europe group alone, growing by around approximately 400 members each month.


The group is widely known and respected in the industry, offering event professionals the opportunity to connect, do business, seek opportunities, find jobs, meet up for networking events and ultimately helping them to develop personally and grow their businesses. As a result of this positive action, the group receives many accolades including being made an official ‘Community Managed Partner’ by Facebook, and the group even was the main cover story of the industry’s leading trade magazine, Conference News in Autumn 2019.

Neil was also named as M&IT Personality of the Year in 2019 after being nominated and awarded this prestigious award by his peers. As well as running the group, Neil now speaks regularly at industry events, including recently being part of a panel about online communities, chaired by Facebook’s VP of EMEA, Nicola Mendelsohn at CogX2020.

We're delighted Neil is joining us, we will speak about the importance of building communities, the history of The Delegate Wranglers and the future of the events industry. Can’t wait to see you there!

Tickets: Free Ticket

Hosted by
emc3 - a collection of creatives, storytellers and events specialists dedicated to creating unforgettable experiences.


Visit Website »

micebook. 'talks' to industry voices hopin

15th July 2020 @ 10:00

Welcome to micebook. 'talks' to industry voices; an extension of our 'talks' and voice forum.

We are coming through Covid-19. Conversations have started; briefs are beginning to flow and some of the first live events are being delivered.

For this second micebook event, we are moving the conversation on, as we see the very green shoots of recovery for the industry.

Our goal is to facilitate conversations that lead to relationship-building, product knowledge, event-brief discussions and eventually sales!

Meet with industry partners, listen to sessions and get involved in discussions. We are still working on all the finer details, and we will continue to update this page.

Buyers: If you want to book a one-to-one meeting with any of our exhibitors then search for their profile on micebook.com and find the link in the 'Meet Us At' section
Suppliers: If you wish to take part in the expo and meet some of our fab planner community, then please click here for details.


TICKET TYPES:

Buyer/Event Planner
- You plan events and buy event services such as hotels, DMCs etc.
Supplier Member - You are a paid micebook Premium member
Supplier non-member - You are not a micebook member. Contact Olivia for details to join.


HUDDLE ROOMS - We will update this as more Huddle Rooms are confirmed

  1. Creative ways to run an event in the current climate. A DMC perspective. - AbleMaxx/Global DMC Partners
  2. Getting groups flying again - All About Flights
  3. Is sustainability a priority post COVID-19 - Legacy Events
  4. How to raise your profile in the events industry and get that next role - Samantha Salisbury, Get Ahead in Events FB Group
  5. Want to suggest a Huddle Room? Contact Olivia



HINTS & TIPS for the day

  • Desktop is best, as well as a fast internet connection!
  • Use Chrome browser

Visit Website »

#LIVEWebinar - How to use social media to promote and sell your event Via Zoom/Facebook Live

15th July 2020 @ 14:30

This webinar is aimed at individuals who are responsible for promoting their events either online or offline.

This webinar will walk you through creating the right social media strategy for your event.

In this session Dean will cover;

Why its important to use social media to promote your event?

The best platforms to consider for promoting your event

How to review analytics to understand how you need to tweak your marketing message

What event managers need to be mindful of regarding promoting events on social media, prior to, during and after the event.

How to use social media for feedback purposes

And much more.

Dean Seddon is the founder of Maverrik, a business growth training and consulting company for small to medium-sized enterprises. Dean's training has been delivered into over 100,000 businesses across the globe and has helped marketers, sales people and business owners grow their revenues. Dean's no-nonsense communication style allows him to quickly guide people to solutions to achieve the goals they are eager to achieve.

Dean's maverick style has enabled him to be drafted into a range of 'crazy' projects. He especially loves the under-dog projects. In 2012, Dean was asked to turn around an ailing marketing project for an event at Wembley Stadium. Guests included the current Prime Minister, Boris Johnson, then Mayor of London. The event was to promote unity within community groups, which had never been done before on this scale. With six weeks to the event not a ticket was sold and there was no marketing budget. On event day, over 38,000 tickets had been sold and it remains one of the largest gatherings of its kind in a generation in the UK.

Following the success in 2012, Dean went on to consult with a global television channel for 3 years, helping them develop their revenue and loyal viewer base. In 2015, the channel declared their revenue and profit in their 20 year history.

Visit Website »

Build Your Career Confidence Level to 10/10, Without Another Qualification! Free Online Workshop

15th July 2020 @ 20:00

You don’t need more qualifications and experience to get more confidence in your career.

Forget endless cv-rewrites, psychometric tests and new portrait photos.

Forget traditional career advice and fruitless emails to recruitment agencies.

If you feel like you’ve tried everything to change your job, build a new career, launch a new freelance business or switch to something else then this is the workshop to try a different approach.

If you’re feeling short of time, overwhelmed or just plain stuck, then this is the workshop to get some fresh thinking. If you love your job but feel like you should be getting more recognition, feel more valued, speak up more or build yourself a profile, this may be where to start.

At this workshop I will draw on 25+ years of profile-building, interviews and transformational coaching to offer a confidence-building strategy that starts with discovering who you really are and what you’d really like to achieve. A simple, 3-step process to give you clarity, consistency and confidence in showing up in your career as your authentic self.

Have you ever felt that you don’t get the recognition and profile you deserve? Have you wondered what you could do if you had the courage to make a change or do something differently? To speak up more? To present more effectively?

This workshop will point you towards the things you need to do for yourself to start the journey towards a more visible and confident you.

Getting more Career Confident is entirely possible. And you don’t need too much more than a shift in the way you think.

This unforgettable workshop could just be the start of your journey to an inspired, confident and authentic you.

WHO AM I AND WHY AM I DETERMINED TO SERVE YOU POWERFULLY?

I’m an award-winning PR and events veteran, who spent decades helping companies and their leaders to raise their profile. My career involved working with everyone from CEOs and Board Members to politicians and celebrities.

But as an “extrovert trapped in an introvert’s body” I also had to overcome many challenges to make a successful career – including hundreds of media interviews, public presentations, panel appearances, published articles and chairing important meetings.

I know what it’s like to push through fears, blocks and uncertainties as well as honing personal tips and tricks to effective communication and personal presentation.

I’ve been a certified Coach and Mentor for 6 years as well (ICF ACC Associate Coach) so I can help you develop a powerful mindset in addition to the hard communication skills and knowledge to accelerate your own personal belief, confidence and profile.

WHAT TO EXPECT

The workshop will be interactive and intimate.

Please bring a positive mindset and an open mind!

Visit Website »

Free Wine Tasting with Miss Jones & Berry Bros. & Rudd Online

16th July 2020 @ 18:00

Barbara is a Master of Wine of which there are only 394 Masters of Wine, across in 30 different countries. More people have been into space then have passed the Master of Wine exams.

Barbara started her wine career in 2011 at Berry Bros. & Rudd, working in the events department. She currently manages the events team and hosts a wide range of events in BB&R's extensive cellars, spanning introductory wine courses to in-depth tastings and masterclasses, dinners, lunches, one-day schools and WSET courses. In 2018 she became a Master of Wine, passing all 3 parts of the notoriously difficult qualification on her first attempt. To balance out the grape, she also dabbles with grain, hosting spirits events as well. In her spare time, she runs unnecessarily long distances.

The online tasting will take place at 6pm on Thursday 16th July where we will be tasting three different wines in a relaxed, fun and informative way.

Don’t worry about having to drink all three bottles, we will tell you how to store them once opened and how many days they will last. Please do have somebody from your household join too. The more the merrier.

The wines we will be tasting you can purchase from us online, with the links below.

https://www.bbr.com/products-20198024673-2019-berry-bros-and-rudd-new-zealand-sauvignon-blanc-by-isabel-estate-marlborough

https://www.bbr.com/products-20198004136-2019-berry-bros-and-rudd-argentinian-malbec-by-pulenta-mendoza

https://www.bbr.com/products-20188029610-2018-chablis-jean-claude-bessin

If you would rather not purchase the wine from ourselves for the tasting, these styles of wines are readily available in the supermarket.

When shopping please look at the label and purchase:
1 x Chablis, France.
1 x Sauvignon Blanc from the Marlborough, New Zealand
1 x Malbec from Argentina

Register here: https://us02web.zoom.us/webinar/register/WN_FV2Hb-47S2mPddXrGcoW7A

Visit Website »

Fire up your Facebook! Virtual

20th July 2020 @ 00:00

Who is the challenge for?

Designed for the event and hospitality industry, this 5 day challenge is jam packed with actionable to do's to grow your Facebook following and engagement. At Selling Savvy we work with hotels, venues, event supplies and venue finders to increase sales revenue, and Facebook is an excellent tool to increase your reach and promote your brand

Agenda

- 9am for 45 minutes Monday to Friday

- Tasks in the closed Facebook group every day

- Networking with wine on Friday evening

Topics we will cover

- Facebook insights and what should be included on your page

- How to effectively build your following

- How to increase engagement

- What content works

- Secret Hacks!

- Super juicy BONUS tips!

Meet your hosts

Kate Plowright

Founder & Director, Selling Savvy

Founder & Director, People Buy People

Kate has hands on experience of proactive and reactive sales along with event organisation and people management. She launched Selling Savvy in 2018 because she is passionate about delivering effective workshops and mentoring that gives teams the opportunity to be empowered to make the right strategic decisions, whilst having strong backing from their management.

Becky Whitaker

Associate, Selling Savvy

Becky has over 25 years’ experience working in the tourism and hospitality sector including time spent with Visit Britain and 11 years with Marriott Hotels. She set up and managed the Marriott Yorkshire Cluster Event Sales office as well as helping write the SOP’s nationwide. Becky is a social media guru and knows all there is to know about how to increase engagement and following on B2C social platforms.

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Back to the "Events" Future Webinar

20th July 2020 @ 10:30

The “new normal” is a phrase that we are hearing a lot at the moment. We're all dealing with this change in different ways, including in the events industry. We need to step up and ensure that we're keeping our event attendees safe as we move towards this new normal.

Do you want to know more about what we're doing to ease the transition into physical events again, and how we're making sure everyone feels safe while attending?

To help organisations kick-start their return to physical events, Events Together Ltd in collaboration with PSP, are producing a FREE to attend webinar to demonstrate their commitment to delivering events responsibly and safely.

Hear from expert speakers, including leading Psychologist Dr Kate Goodger. She will look at the mechanics of the mind, to understand what makes change challenging and how we can optimise the opportunity that Covid-19 is giving us.

Other areas of discussion include:

Risk Assessment: how to navigate the current crisis to help ensure businesses are prepared to run their events safely and securely for the short, medium and long term.

The Park Regis Hotel, Birmingham will provide a case study on how their events spaces are Covid-19 Secure, in line with government physical distancing guidelines

Quality Tourism Assessment Scheme - Quality in Tourism assessors are the enforcers of legal standards for the industry. Quality in Tourism assessment scheme offers customers those guarantees that are currently assumed.

Hybrid Events – an insight in to what hybrid events might look like from a technology and production perspective.

Places are limited, so please book early to avoid disappointment!

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Northstar Interact Small Meetings & Unique Venues Digital Event

21st July 2020 @ 13:30

Northstar Meetings Group's Interact Small Meetings & Unique VenuesI provides a chance for highly-qualified meeting planners to join together virtually with top suppliers of unique destinations and boutique properties and services from across the globe for one-to-many and one-to-one virtual appointments, video-casting, networking, chatrooms, instant polling and more.

The virtual event is meant to propel the meetings industry forward as we shift our focus to recovery, and will be conducted on Northstar Meetings Group’s interactive, digital platform.

Participate in Interact Small Meetings & Unique Venues as a premium sponsor, supplier or hosted-buyer. Generate new partnerships and secure business for the months and years ahead. Register now to join us for this July 21, 2020, virtual event.

Visit Website »

#LIVEWebinar - How to effectively communicate your event Via Zoom/Facebook Live

21st July 2020 @ 15:00

This Webinar is aimed at people who are new to events, students or people who want to learn more about events.

The main purpose of communication for an organization is its successful functioning. Internal communication is information and ideas exchange within the organization itself, while external communication means exchange of information both within the organization itself and outside the organization.

By the end of this Masterclass, we will expect you to have a basic understanding of what event communication is, it’s importance when delivering an event and confidence to develop a simple marketing strategy for your event.

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Free Webinar on lockdown easing and mental wellbeing Online

22nd July 2020 @ 15:00

Last month's event on Remote Working and Organising Events featured Adam Parry of Event Tech Live and Event Industry News amongst others and was fantastic! Lots of great insights shared - read more on our blog (blog.assenty.com)

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#Livetutorial How to present confidently Via Zoom/Facebook Live

23rd July 2020 @ 15:30

Brian will talk you through how to prepare for and deliver the perfect presentation, either online or virtually. OR Presenting requires planning, preparation and practice; Brian Barry will talk you through key points for delivery a successful presentation.

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Northstar's Incentive Live Digital 2020 Digital Event

27th July 2020 @ 14:00

Northstar's annual incentive, loyalty and motivation event, Incentive Live 2020, is going digital! With an unmatched agenda, compelling opportunities and expert roster of participants and attendees, this event is surely a must-attend for industry professionals.

In addition to one-on-one appointments with top incentive destinations, hotels/resorts, cruise lines, DMCs, DMOs, brand name merchandise, gift cards and tourism offices, Incentive Live presents leading industry experts providing the latest perspective on industry trends and best practices that will help take your incentive programs to the next level, all from the comfort of your home office.

The content-rich agenda features a “deconstructed” version of our Incentive Roundtable focusing on industry disruptors. Other highlights include deep-dive breakouts into topics to help incentive pros boost their business and Meet the Masters, an interactive panel where 2020 Motivation Master winners will share insider tips into what makes an award-winning program.

Peer-to-peer networking and social events will also enhance the experience for buyers and suppliers.

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Northstar Interact Mid-Atlantic Digital Event

28th July 2020 @ 13:30

Northstar Meetings Group's Interact Mid-Atlantic will bring highly-qualified meeting planners virtually together with top suppliers of the exciting destinations, venues

and local activities of the Mid-Atlantic region for one-to-many and one-to-one virtual appointments, video-casting, networking, chatrooms, instant polling and more.

The virtual event is meant to propel the meetings industry forward as we shift our focus to recovery, and will be conducted on Northstar Meetings Group’s interactive, digital platform.

Participate in Interact Mid-Atlantic as a premium sponsor, supplier or hosted-buyer. Generate new partnerships and secure business for the months and years ahead. Register now to join us for this July 28, 2020, virtual event.

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#Livechat with Charities Via Zoom/Facebook Live

28th July 2020 @ 15:30

During this time we know how difficult it is on all businesses, but those who support others it has been an extremely difficult time.

Fundraising is the lifeblood for many charities, when you take this away it is difficult to operate.

We will be talking to charities across the UK some are brand new, some well established, all doing fantastic work.

We will talk to our panel about how they are currently operating and their plans moving forward.

Nina Gandy, Cynthia Spencer Hospice
Steve Phillip, The Jordan Legacy
Kayleigh Biggs, Boparan
Cindy Wilcox, Arterne

Be part of the conversation.

Visit Website »

Selling Savvy Celebration, Horse Racing & Networking Virtual

29th July 2020 @ 18:00

Who is this event for?

Designed for sales and marketing professionals working in the hospitality and event industry, this is a great opportunity to have some fun, network with industry peers and learn a little more about the expansion of Selling Savvy

Industries include (but not limited to): Hotels, Event Venues, Restaurants, Bars, Event Spaces, Sports Stadiums, Theatres, Event Management, Audio & Visual, Catering, Exhibition/Conference Organisers, Event Technology, Security, Lighting, Cleaning, Travel Operators, Health & Safety, Event Equipment Hire.

Agenda

6pm – Event begins with introduction and raising a glass

6.30 – Introduction to Becky Whitaker

6.40 – Horse racing competition

7.00 – Introduction to Kate Plowright

7.10 – Refreshment break

7.15 – Introduction to Femke Millership

7.25 – Races 5 and 6

7.45 – Introduction to Amanda Baker

7.55 – Round up with winners announced!

8pm - finish

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Performance Management, Giving Feedback and Coaching for Success Webclass

30th July 2020 @ 10:30

Overview

Following the re-opening of your business, it will be essential to get all your team members back on track, optimising their performance and delivering the highest customer service and standards to your guests. This workshop would be beneficial either as a refresher to more experienced managers and/or an introduction to those more recently taking on a management role.

Format: 2.5 hour web class

Objectives

To support Managers, Supervisors and Team Leaders in how they manage performance, carry out effective coaching sessions and be confident in how to deliver feedback, understanding how to motivate different individuals and be able to employ these practices successfully back in the workplace.

Target Audience

Managers, Supervisors and Team Leaders who are either currently managing individuals or are moving into a new role where they will be managing people.

Content – Web Class

  • Performance Management
    • What happens if we ignore performance issues?
    • Identifying the performance gaps
    • Managing performance issues and giving corrective feedback
  • Coaching and Giving Feedback
    • Positive communications and getting the best out of everyone
    • The GROW coaching model
    • Giving positive feedback
  • Motivation
    • How best can we motivate the individuals in our teams?

Learning Outcomes

Develops confidence how to improve performance management, recognising when there are performance gaps in team members, how to follow the GROW coaching model to effectively coach, give feedback to colleagues and understand how to successfully motivate the different individuals in the team.

Business Benefits

Research carried out by the organisation Great Place to Work confirms that times of crisis can provide some of the most important opportunities to deepen trust and commitment with employees in ways that not only ensure greater well-being for employees, but also position greater business success when the crisis is over.

In times of crisis, it is essential to not lose sight of your human side or your company’s cultural values. Instead, channel them into positive strategies and actions that will protect your employees’ well-being and improve your workplace culture over the long term.

Our Trainer

Melanie Cash has over 20 years’ experience in the hotel and hospitality industry, working for international brands including Marriott International and Hilton Hotels. Holding senior positions across sales, marketing and training departments she had the perfect platform from which to launch her own consultancy and training business in 2004. Melanie and her team of associates have successfully delivered a range of training and consultancy services across many independent venues and established brands.

Terms and Conditions

Course fees invoiced in advance directly to delegates and payable within 30 days from date of invoice or immediately if within 14 days of the course.

Cancellation by an Attendee

  • Up to 14 days prior to the course – you can cancel your place on the course and your prepaid fees can be transferred to another course.
  • Less than 14 days prior to the course – no refund, no transfer of fees to another course.

Cancellation of a Course

Unfortunately, there are times when it is necessary for us to cancel a course. We may do this up to 14 days in advance of the course, if delegate numbers are not sufficient.

If we cancel a course, we can transfer you to another course of your choice or refund you the course fee.

If you have any queries regarding the course, would like to book, or if you wish to discuss our multiple delegate packages, please contact us on 07402 30 85 64 or academy@paje-uk.com

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